| |
 |
|
Is your company Australian owned and operated?
Yes ... Knight Brenton James is a local family owned
and operated company. The principal founders work in the day to day
operations of the business. We have found that our staff stability has
been a comfort to many families who have called upon us on more than one
occasion.
|
Are your staff appropriately trained and qualified?
Yes ... Our experienced
staff are familiar with diverse faiths and cultures, bereavement care,
pre-paid funeral planning and undergo training programs both within our
company and through our industry associations. We offer the highest
standards of mortuary care and preparation including embalming when
necessary. We keep up to date with the latest industry developments and
legislative changes so we can offer the best advice about issues that
may impact upon your family.
|
Funeral prices vary widely. How can I be assured that the service I
arrange will constitute value for money and satisfy my expectations?
Only you can be the judge of that. We
are always available to discuss your options and explain in detail our
all inclusive pricing structure. Our funeral Homes, including chapels,
lounges and coffin selection rooms are always available for your
inspection to assist you in choosing a service that best reflects your
needs and those of your family.
We pride ourselves
at our ability to put people at ease and we never engage in any "hard
sell" tactics. We simply offer advice where necessary and allow our
clients to make their own decisions in their own time. Our inclusive
fees allow for a high standard of presentation at funerals, so there is
no pressure or obligation placed upon families to "upgrade" in order to
satisfy expectations.
|
What happens to pre-paid funeral money. Is it safe?
All funds invested for
your pre-paid funeral are lodged with an approved Friendly Society and
cannot be drawn upon prior to the funeral. Strict legislation governs
pre-paid funerals so you can be assured your investment is capital
guaranteed and very safe.
|
Is your company a member of a professional association?
Yes ... Knight Brenton
James Funeral Directors is a member of two industry associations. We
are a foundation member of the South Australian Funeral Homes
Association (S.A.F.H.A) and of the National Funeral Directors
Association of Australia (NFDA).
|
|
Top of Page
|