We have selected  paragraphs from some of the many thankyou letters we have received during the past 10 years.  We have removed any names or other references that would identify the writers, however all of these passages have been quoted from actual letters received, the originals of which are treasured at our office.

“We appreciated the way you let us have lots of input and handled things so well. The flowers were magnificent and everything looked lovely as we walked into the chapel.”
 

“In our case mum opted to control her destiny and she chose your company. The importance of her requests were never lost to you, who completed them to the letter, even down to the support of a confused and upset 7year old grandson. The whole family were touched by the support and ability of your people, to quote a family member "you would have a long days ride to find a finer bunch of people."   Mum now rests in peace. Our warmest thanks to you all."

 “The family and I wish to thank you sincerely for the way (Dad) looked. It was great to remember him looking as he used to, so different to when he was in hospital.”
 

 “I don't know how to thank you for what you have done for my family and me and for your kindness and understanding before during and after the service.”
 

“Thank you and your company for the wonderful graveside service you conducted for my mother "she would have loved it!"  The flowers were beautiful and the canopy appreciated. We  thank you for keeping the cost of the funeral down.”
 

“Our family have expressed a desire to put on record all our gratitude and sincere thanks for the way you conducted (Mum’s) "last rites". It was very comforting and helpful to receive such cheerful attention and help when needed. As for our two selves we very much appreciate the interest you took in our needs and generally helped us over a very difficult period. We much value your fellowship and thank you very much for it.”
 

 “Thank you for the professional and caring services provided to family concerning the funeral of our son. Your manner and unobtrusiveness were greatly appreciated as were the facilities provided.”
 

“Your attention to presentation and detail of our wishes before during and after his funeral was compassionate and unobtrusively supportive and I personally extend to you all my heartfelt gratitude.”
 

“Thank you for your sensitivity, tenderness and professionalism.”
 

 “We were delighted with the service we received and the dignity and respect you all demonstrated.”
 

“ I would not and do not hesitate to suggest your company for any person with the need for your service. Thank you for the time, patience, help and support through the loss of a dear little boy.”
 

“My family and I would like to commend this company on the professionalism shown in this matter with attention to detail, services provided, their caring attendance, which was neither invasive nor obtrusive at the funeral. Their advertised price was adhered to which greatly eased the pain on the hip pocket.”  (Published in the RSL Signal Magazine)
 

“We forward our heartfelt thanks for your patience,  help and understanding in organising everything. Your care made a difficult day easier to bear.”
 

“Thank you for the excellent service you gave us,  it was greatly appreciated and will be highly recommended.”
 

“Please accept my deepest gratitude for the way in which my late mother’s funeral was conducted. Every attention to detail was nothing less than perfect. I would have no hesitation in recommending your services to anyone.”
 

 “On behalf of my family and myself we would like you to know how much we appreciate the way you arranged and conducted my husband and their fathers' funeral. We came away sad but happy that his wishes had been granted.”
 

“Thank you for making the day a very dignified personal and moving moment in time for me to say my last goodbyes to my very much-loved mother.”
 

“Your quiet non-pushy unobtrusive manner was a great help to us.”
 

“I got much comfort from our "little chats" while arrangements were taken care of professionally.”
 

“I was pleasantly surprised when we first met as I was expecting someone more sombre. You made the whole process much more bearable and certainly more human. I want to commend you for every aspect of care and compassion, understanding and professionalism showed to my family and myself.  Mum looked so real, peaceful and natural I believe you captured the essence of who she was.”
 

 “Everything about the service went exactly as you said it would. I was made to feel comfortable, never pressured or hurried in any way. All my calls and questions answered promptly. We can't thank you enough for your services and you will be highly recommended.”
 

 “Thank you for the lovely service in celebration of her very full and loving life. Your care and help was a great comfort.”
 

 “I would like to express my sincere gratitude for the most sensitive and caring manner in which you dealt with the proceedings for my niece’s funeral. You all went above and beyond the call of duty.”
 

 “We would like to express our grateful thanks to your company for the professional, courteous manner in which all aspects were carried out.”
 

 “Thank you for your help and assistance, everyone commented on how peaceful mum looked, the whole service was very nice and the words you helped me with were appropriate under the circumstances. Thank you all for the help and caring toward my family and I. A well organised funeral and lots of praise from all that attended.”
 

“(Dad) looked so much at peace he would probably say, "you can't improve on perfection". Thank you all…”
 

“Your professional attitude has taught me a lot and set a good example. I was very satisfied with your commitment. There needs to be more love in the world and I feel your company is firmly based in that principle too, with quality staff.”
 

“Just letting you know that I appreciate all that you did. We have had nothing but praise for the service. I cannot thank you enough for all your care and attention.”
 

“Our sincere appreciation to you for your care and dignity shown to my late dear husband, and to my family and myself in our time of need. Words are truly hard to find to express our sincere thanks for your very dignified services and friendship.”

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